07/02/2007
yes. telemareting sucks. and in my opinion, it s a poor marketing strategy. and for the past 4 working days, i learnt alot on how to convince ppl over the phone, to hear me out? i think for today, my last day working there, i improved alot. as in i know there are certain cases where there would be ppl who would immediately hang up on me, but due to my improvement, manage to make them hear me out! so YAY...
ok in telemarketing... 50% base on skill, the other 50% base on the ppl you call.
if you have the skill to convince and persuade, they would listen, and those potentials might end up buying your story. if the ppl you call are downright evil, and disinterested, then too bad, you jsut wasted your time.
ok i am about to find another job. to me now money is not important, i just want to gain as much experience as possible in the shortest time. yup. so i think i have learnt enough from phone operations. and trust me, you dont take one day to learn this crap. you take about a week.
pity didnt get to master the art of follow ups and call backs. oh those who request call back are seldom interested, and usually would sound interested in the first phone call, but after a call back, might have lost interest and then you lose a customer. didnt get to learn how not to lose them. i mean you introduced your crap to them already, you are not about to repeat your crap again to them, so you are left with nothing to say, but to confirm if they would buy your crap, they would be turned down cause they no longer hear the sugar coat, so yup. i didnt get to master that. but 4 hrs on the phone, is really crap when at times i get 13 non responsive calls. you just wasted 20 mins of your life hearing the phone ring on the line. isnt that crap?
ok for those students out there, do enjoy stress. cause that would most probably be something that would constantly haunt you when you first start work.
you might know what i mean in just a while...
Scintillate, Sparkle, Shine